Terms of Service

Effective date: October 7, 2025

1. Introduction

Welcome to Untangle.

Untangle is an AI-powered legal assistant that provides information and guidance for use in Connecticut Dissolution of Marriage proceedings. Untangle helps users navigate the divorce process with step by step guidance, complete required legal forms pursuant to the Connecticut Rules of Practice, understand Connecticut Dissolution of Marriage requirements and controlling Statutes and organize case information and documentation.

These Terms of Service "Terms" govern your use of our legal technology application, the "service". This document is a binding legal agreement. By accessing or using the service, you agree to be bound by these terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding agreement to use this Service. By using Untangle, you represent that you meet these eligibility requirements.

3. No Legal Advice or Attorney-Client Relationship

The Service provides general legal information. AI-generated suggestions, automated document generation tools. It does not constitute legal advice.

No Attorney Client Relationship is formed by your use of the Service.

The content is not a substitute for legal advice from a qualified attorney.

If you require legal advice for a specific issue, consult a licensed attorney in your jurisdiction.

4. Account Creation and Responsibilities

  • You must provide accurate, current, and complete information during registration, ie email, password, etc.
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must immediately notify us of any unauthorized use of your account

5. Document Use and Accuracy

Users are responsible for providing accurate and truthful information. Users are responsible for reviewing and verifying documentation. accurate and truthful information. Users agree to:

  • Not misuse or attempt to gain unauthorized access to the Service
  • Not use the Service to harass, abuse, or harm others

Untangle does not guarantee that generated documents will be legally valid in Jurisdictions other than those for which it is intended. Users should consult a licensed attorney before relying on any document.

6. License to use Untangle

Users have a limited, non-exclusive license. Untangle prohibits use of the service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Attempt to reverse engineer or access source code
  • Use automated systems to scrape or extract data
  • Impersonate any person or entity

7. User Content and Input

Untangle does not claim ownership of any personal information or uploaded files. User grants Untangle a license to use the content to provide the service. Untangle may delete inappropriate or illegal content.

8. Fees, Subscriptions, and Refunds

  • Subscription fees are billed in advance on a recurring basis after the free trial period.
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days' notice
  • Failure to pay may result in service suspension or termination

9. Privacy and Data

Your use of the Service is also governed by our Privacy Policy which is part of this agreement. Key points:

  • We collect and store personal and case information you provide
  • We use encryption and security measures to protect your data
  • We do not sell your personal information to third parties
  • We may use anonymized data to improve the Service

10. Intellectual Property

  • Untangle and its content are protected by copyright, trademark, and other laws
  • You may not copy, modify, distribute, or create derivative works without permission
  • User-submitted content remains your property, but you grant us a license to use it to provide the Service

11. AI-Generated Content

  • AI-generated guidance and form completion may contain errors
  • You are responsible for reviewing all AI-generated content for accuracy
  • We do not guarantee the accuracy, completeness, or legal sufficiency of AI outputs
  • Always verify important information independently

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Merchantability or fitness for a particular purpose
  • Accuracy, reliability, or completeness of information
  • Uninterrupted or error-free operation
  • Results obtained from using the Service

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Untangle shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid for the Service in the past 12 months
  • We are not liable for outcomes of legal proceedings or court decisions
  • We are not responsible for errors in AI-generated content or user-submitted information

14. Indemnification

You agree to defend and indemnify Untangle, its affiliates, and service providers harmless from any claims, damages, or expenses arising from:

  • Your misuse of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your reliance on information provided by the Service

15. Termination

  • We may suspend or terminate your access at any time for violation of these Terms
  • You may cancel your account at any time through account settings
  • Upon termination, or suspension your right to use the Service immediately ceases
  • No refund shall be issued if terms of service lead to termination.
  • We may retain certain information as required by law or for legitimate business purposes

16. Changes to Terms

  • We reserve the right to modify these Terms at any time
  • We will notify users of material changes via email or Service notification
  • Continued use after changes constitutes acceptance of modified Terms
  • If you disagree with changes, you must stop using the Service

17. Changes to Service

  • We may modify, suspend, or discontinue any part of the Service at any time
  • We are not liable for any modification, suspension, or discontinuation
  • We may update features, pricing, or functionality with reasonable notice

18. Third-Party Services

  • The Service may integrate with third-party services (payment processors, authentication providers)
  • We are not responsible for third-party services or their terms
  • Your use of third-party services is subject to their own terms and policies

19. Governing Law and Jurisdiction

  • These Terms are governed by the laws of the State of Connecticut
  • Any disputes shall be resolved in courts located in Connecticut
  • You waive any objection to venue or jurisdiction in Connecticut courts

20. Arbitration Agreement

  • Any disputes shall be resolved through binding arbitration rather than court
  • Arbitration shall be conducted under the American Arbitration Association rules
  • You waive the right to participate in class actions or class arbitrations
  • Either party may seek injunctive relief in court for intellectual property disputes

21. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Untangle regarding the Service.

23. Contact Information

For questions about these Terms, contact us at:

Untangle
hello@untangle-us.com

24. Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

By using Untangle, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.